This was a disappointment to me. I was able to get really good pressure with this tool, but I found it hard on my hands. It wasn't comfortable to me. And then I dropped it on the floor and it broke...
I am so sorry to hear your Hand L tool broke when dropped. I understand it is a hand made ceramic tool that is perhaps not entirely practical in a busy workplace. Our office will get in touch to see how we can help with an alternative selection.